BUG: Could not acquire license from License Manager
Posted: Mon Aug 31, 2015 3:52 pm
Ranorex 5.4.1 - Windows 7 Pro
Ranorex License Manager 5.4.1 - Windows Server 2008 Standard SP2
If the connection to the License Manager is lost (server reboot, network disconnection, client sleep), Ranorex Studio cannot acquire a license upon re-connection. Ranorex Studio must be restarted in order to get a new license and it continually warns about the issue.
To reproduce:
1. Start Ranorex Studio with valid connection to License Manager Server.
2. Disconnect network cable until Ranorex Studio displays License warning dialog.
3. Reconnect network cable.
Ranorex should reconnect to the License Manager and re-validate the license at this point, but it does not and continues to warn about not being able to reach the License Manager.
Ranorex License Manager 5.4.1 - Windows Server 2008 Standard SP2
If the connection to the License Manager is lost (server reboot, network disconnection, client sleep), Ranorex Studio cannot acquire a license upon re-connection. Ranorex Studio must be restarted in order to get a new license and it continually warns about the issue.
To reproduce:
1. Start Ranorex Studio with valid connection to License Manager Server.
2. Disconnect network cable until Ranorex Studio displays License warning dialog.
3. Reconnect network cable.
Ranorex should reconnect to the License Manager and re-validate the license at this point, but it does not and continues to warn about not being able to reach the License Manager.