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Ranorex 6.0.1 - License Error

Posted: Fri Aug 12, 2016 9:20 am
by Martin
Having an issue with my Node-locked license.

Was running tests successfully this morning but suddenly I'm getting an error prompt when executing tests.

"The current license key is already in use in another user session on this machine. Please wait for the license to become available again. Do you want to change the licensing configuration now?"

Did a restart to the computer and had no effect on this.
Uninstalled and reinstalled the license and the result is still the same.

Regards
Martin

Re: Ranorex 6.0.1 - License Error

Posted: Fri Aug 12, 2016 10:39 am
by Martin
It's actually possible to run tests when Studio is not initiated with admin rights. But when Studio is run with "Run as admin..." this error will pop up.

Re: Ranorex 6.0.1 - License Error

Posted: Tue Aug 16, 2016 2:40 pm
by Support Team
Hi Martin,

Usually, this error message should only be displayed if another user works with Ranorex Studio on the same machine simultaneously. In order to analyze the issue in detail, I would suggest contacting [email protected]. Probably, it will be helpful to schedule a short remote session to analyze the issue on your machine directly.

I look forward to hearing from you.

Sincerely,
Johannes