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reports don't render after upgrade

Posted: Tue Sep 13, 2016 5:36 pm
by fwason
Session ID -1-At-2016-9-12 5-07-58 PM.rxlog
Upgraded to 6.1 yesterday. I haven't been able to get the reports to render properly, they are not picking up the style sheet. The sheet is in the root directory along with the report files (.rxlog, .rxlog.tmp), but when the reports open the style sheet isn't picked up.

If I copy the old style sheet from 5.4 into the directory, replacing the one there from 6.1, the report renders. But Ranorex is replacing that style sheet each time a test is run with the 6.1 sheet that doesn't work\

report as rendered: http://screencast.com/t/AHphqbzPP

Re: reports don't render after upgrade

Posted: Thu Sep 15, 2016 2:57 pm
by Support Team
Hello fwason,

May I ask you to upload two compressed reports? One which is working and one which shows the issue?

Please find an instruction on how to create a *.rxzlog file here: Compressed Report

Thank you in advance.

Sincerely,
Robert

Re: reports don't render after upgrade

Posted: Tue Mar 28, 2017 10:43 am
by elena.ungureanu
Hello Team,

Are there any updates on this?

I'm having the same problem. Just upgraded Ranorex from 5.4.2 to 6.2.1. The reports produced at the end of the test (*.rxlog and *.rxzlog) are not displaying the nice styling when running with Ranorex 6.2.1


Regards,
Elena

Re: reports don't render after upgrade

Posted: Tue Mar 28, 2017 10:47 am
by odklizec
Hi Elena,

Please upload a compressed Ranorex report (rxzlog), so we can see the problem you are experiencing. Unfortunately, there is nothing we can do or suggest without seeing the problem in action.

Re: reports don't render after upgrade

Posted: Tue Mar 28, 2017 1:00 pm
by elena.ungureanu
Hello,

Please find attached a log file produced for a dummy test method that opens Google in IE.

Regards,
Elena

Re: reports don't render after upgrade

Posted: Tue Mar 28, 2017 1:03 pm
by elena.ungureanu
and the attachment

Re: reports don't render after upgrade

Posted: Wed Mar 29, 2017 4:45 pm
by elena.ungureanu
Hello Team,

I was wondering if someone had a chance to look at the zip I've sent.

Regards,
Elena

Re: reports don't render after upgrade

Posted: Wed Mar 29, 2017 5:10 pm
by krstcs
If you want a quicker response from the Ranorex team, you need to send an email to [email protected] (if in USA) or [email protected].