Web application not responding when recording with Ranorex 5

Ranorex Spy, Recorder, and Studio.
SAM_001
Posts: 2
Joined: Mon Nov 10, 2014 1:40 pm

Web application not responding when recording with Ranorex 5

Post by SAM_001 » Tue Dec 16, 2014 12:29 pm

I am testing an web web application, an e-commerce application. Normally, when I enter selection criteria and hit search button it works fine (returns the products in a pop-up window), but if I try to record the same scenario using Ranorex 5.2.1, search result returns empty (in a new pop-up window).

My application is developed in .net.

Can anyone please suggest what is the problem and how to tackle it ?

Appreciate your time and suggestion, Thank you !

krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Web application not responding when recording with Ranorex 5

Post by krstcs » Tue Dec 16, 2014 2:29 pm

Without seeing both your test and at least a snapshot or the application under test it is going to be very hard to tell you what is going on.

Please provide more information, specifically the versions of Ranorex and Windows that you are running on, as well as a Ranorex Snapshot of the application under test. For information on creating Ranorex Snapshots see this page. If you can't post the snapshot here, you can send it to [email protected].
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