Web Testing Issue

[sunny1180]

Hi Expert again,

I am trying to perform some testing through the web browser. I have IE, Chrome and Firefox installed, I have no issue with IE and Firefox, but could not figure out what is the issue with Chrome. Just to simplify, I tried to open the Ranorex web page using the Open Browser action, when opening with Chrome, it opened up the web browser, but not the web page. It shows an "unhappy face" with Untitled on top, clicking on the Ranorex extension, it said the extension has crashed (see attached picture).

I tried to uninstalled the extension and Chrome, then re-installed everything back, the end result is the same. Anyone has come across the same issue here?

Thanks in advance!!!

[qwertzu]

hey sunny1180,

I haven't seen this before, but maybe you can find the reason if you take a look at the backgorund.html of the extension and see if you can find an error in the console.

backgroundHTML.png (9.87 KiB) Viewed 522 times

Also, please verify if you are using the latest automation extension version (1.0.11)

regards, qwertzu

[sunny1180]

Hi, I confirmed that I have 1.0.11 installed.

When I looked at the background.html, I have the following capture, where should I start debugging the issue?

background.png (76.55 KiB) Viewed 514 times

[qwertzu]

Hi,
Please take a look at the "Console" tab in this HTML and see if there are any errors which would help identifying the problem.
regards, qwertzu