Where to download for existing customers?

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The_Pope
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Joined: Fri Mar 24, 2017 7:54 pm

Where to download for existing customers?

Post by The_Pope » Mon Jul 31, 2017 6:09 pm

Hi, I see a lot of "Download trial" buttons, however, I am an existing customer with a valid license - where do I find the latest version to download? Do I use the "trial" button?

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odklizec
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Re: Where to download for existing customers?

Post by odklizec » Mon Jul 31, 2017 6:22 pm

Hi,

You can download all Ranorex versions here:
https://www.ranorex.com/free-trial/
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

krstcs
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Re: Where to download for existing customers?

Post by krstcs » Mon Jul 31, 2017 6:51 pm

In addition to the link Pavel provided, there is a link to the newest version on the Startup page when you start Ranorex.
Shortcuts usually aren't...

csr
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Joined: Wed May 10, 2017 10:25 am

Re: Where to download for existing customers?

Post by csr » Mon Jul 16, 2018 10:56 am

This is how you piss of customers even more! I have a valid license, and now I must enter some stupid form for a trial version and AGREE TO GET SALES & MARKETING SPAM in order to upgrade to the latest version? Are you serious?

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RobinHood42
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Re: Where to download for existing customers?

Post by RobinHood42 » Mon Jul 16, 2018 11:43 am

Hi,

As already mentioned from krstcs, all existing customer can download new Ranorex versions directly from within Ranorex Studio:
Studio.png
Studio.png (85.25 KiB) Viewed 384 times
There is no need to fill out any free trial masks. In case you need a specific version, you could also easily reach out to their support team as well.

Cheers,
Robin :mrgreen: