Windows 10 Not Shutting Down Properly

[Wayne_Fletcher]

Replicated on 7.1.1 & 7.1.0 across several machines.

After using studio, on shutting down the windows 10 machines instead of shutting down cleanly I get the attached:

If I don't use Studio I don't get the issues.

What information do you require to investigate further

[Vega]

This doesn't look like a crash per se, but it may be worth while to check your Windows event logs. To me, I would guess that your shift key was pressed during a test and never released during the test (digitally). Holding shift while restarting your machine displays this dialog.

[Wayne_Fletcher]

You would be correct, shift was pressed during the creation of a test. Interestingly if that test is run on another physical machine I get the same issue so the problem has to be with the script/Ranorex.

Will be trawling the logs later again but nothing standing at present.

[Vega]

If your shift key events are happening in Key Sequence actions, I would recommend removing them and just replacing them with the text you want to use.

For example, if you recorded yourself logging into a website with the username "User", Ranorex would record it like so: "{LShiftKey down}U{LShiftKey up}ser". You can remove these Shift key tags and just replace it with "User".

[Wayne_Fletcher]

Thanks!

I will be looking at again this week.

Much appreciated.