Windows Update

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csolanki
Posts: 113
Joined: Thu Mar 22, 2018 8:51 am

Windows Update

Post by csolanki » Wed May 16, 2018 10:22 am

Hi Team,

As windows was asking for few updates to do, I did it today. After that my Ranorex licensing got some problem. Please see the attached screenshot. I am not able to use Ranorex at all. Have a look and try to reply back ASAP.

Or Let me know, if support ticket can work better on this.

Thanks.
Attachments
License_issue.JPG
License_issue.JPG (45.62 KiB) Viewed 219 times
Regards,
Charu Solanki
Ranorex User

User avatar
odklizec
Ranorex Guru
Ranorex Guru
Posts: 4419
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Windows Update

Post by odklizec » Wed May 16, 2018 11:29 am

Hi,

It seems the Ranorex license service is stopped? You can either try to start it manually or try uninstall and reinstall Ranorex license manager.
Attachments
rxlicservice.png
rxlicservice.png (78.54 KiB) Viewed 205 times
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

csolanki
Posts: 113
Joined: Thu Mar 22, 2018 8:51 am

Re: Windows Update

Post by csolanki » Wed May 16, 2018 12:29 pm

It worked. Thanks a lot. :) :)
Regards,
Charu Solanki
Ranorex User