Windows Update

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csolanki
Posts: 120
Joined: Thu Mar 22, 2018 8:51 am

Windows Update

Post by csolanki » Wed May 16, 2018 10:22 am

Hi Team,

As windows was asking for few updates to do, I did it today. After that my Ranorex licensing got some problem. Please see the attached screenshot. I am not able to use Ranorex at all. Have a look and try to reply back ASAP.

Or Let me know, if support ticket can work better on this.

Thanks.
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Regards,
Charu Solanki
Ranorex User

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odklizec
Ranorex Guru
Ranorex Guru
Posts: 7470
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Windows Update

Post by odklizec » Wed May 16, 2018 11:29 am

Hi,

It seems the Ranorex license service is stopped? You can either try to start it manually or try uninstall and reinstall Ranorex license manager.
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Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

csolanki
Posts: 120
Joined: Thu Mar 22, 2018 8:51 am

Re: Windows Update

Post by csolanki » Wed May 16, 2018 12:29 pm

It worked. Thanks a lot. :) :)
Regards,
Charu Solanki
Ranorex User