Renewal

Renewal

All major and minor software updates and expert technical support. Exactly when you need it.

Renewal Information

Extend your access to maintenance and support services with a Renewal or Late Renewal.

We’re continuously working on improving our product, adding new features and frequently releasing software updates. All major and minor software updates are included in maintenance services at no additional costs. Whenever you do need help and guidance with the product, we’ve got you covered with our support services. Our awesome support team is dedicated to providing you with the most professional support via email, while our monitored Ranorex Forum enables you to get in contact with over 18,000 registered Ranorex users.

Ranorex maintenance and support renewal

Premium

Node-Locked
Renewal - up to 12 months from the date of purchase
$ 590
$ 990
$ 190
Late Renewal - up to 18 months from the date of purchase
$ 1,690
$ 2,790
$ 490

All prices are excl. VAT.

You want to request a formal quote or purchase a Renewal or Late Renewal? Contact Us

Frequently Asked Questions

What's a Renewal?

A Renewal will ensure your continued access to these benefits:

  • 12 months of professional support (email and monitored forum)
Can I purchase a Renewal if I'm not yet a Ranorex customer?
No. A Renewal is for existing Ranorex customers only, as you’ll automatically have access to 12 months of software maintenance and support when purchasing a new license. Maintenance and support services have to be renewed annually. A Renewal will give you access to another 12 months of software maintenance and professional support. If you’re interested in Ranorex and want to learn more about the license types, please visit our Pricing & Licensing page. If you’ve any questions about Ranorex or want to inquire a non-binding offer, please contact us.
How do I know when my access to maintenance and support services ends?
You can find the expiration date of your maintenance and support services at the start page of Ranorex Studio.
When can I purchase a Renewal?
You can purchase a Renewal within a year from your date of license purchase (or previous Renewal purchase), to ensure continued access to major and minor software updates as well as professional support.
What's a Late Renewal and when can I purchase it?
If you’ve missed the renewal date (12 months after date of license purchase, or purchase of previous Renewal), you’ve an additional 6 months in which you can purchase a Late Renewal to extend your maintenance and support period.
When does my maintenance and support period start?
When purchasing a new license, you’ll automatically have access to 12 months of software maintenance and professional support. If you’ve purchased a Renewal, your renewed access to maintenance and support will commence on the date your previous access expires.
What happens if I don't extend my maintenance and support period?
If you don’t extend your maintenance and support period within the given time, your access will expire. You can neither access software updates, nor send technical support inquiries. If you’re interested in maintenance and support services, please contact us to receive an individual offer.

Please contact us if you have any further questions about our maintenance and support services, want to purchase a Renewal or request a formal quote.